NHS Trusts

Covalent is the most functionally rich, easy-to-use Performance Management and Governance system available for NHS Trusts. Covalent is proven- in-action in Primary Care, Acute, Mental Health and Ambulance Trusts, delivering a comprehensive solution that integrates all corporate performance elements with powerful reporting capabilities.

The NHS is facing a period of unprecedented pressure: radical structural reform in the midst of the pressing need to find more efficiencies and the perpetual drive to improve quality. NHS Trusts must manage and continually improve performance on a diverse set of key performance indicators, as well as producing Quality Accounts, managing risk, and demonstrating compliance.

For all these reasons, Senior Managers, Leads and Boards need better performance reporting to identify problem areas and take corrective action in time.

Track Vital Signs, National Priority and Existing Commitments indicators
Covalent is pre-loaded with a library of performance indicators and targets, including full statutory definitions and guidance (as provided by the Care Quality Commission or Department of Health). Monitor progress against target for KPIs with colour coding and trend charts. Highlight operational inefficiencies and drive improvement in clinical quality and patient safety results.

Publish Quality Accounts
Consolidate accurate and up-to-date performance information to validate your assessments and easily produce Quality Accounts. Monitor locally selected indicators of quality aligned with the Trust's quality improvement priorities and link related action plans.

Produce Board Assurance Framework reports
Covalent helps Trusts manage an online Board Assurance Framework that consolidates information and supporting evidence on relevant risks, internal controls and mitigation actions that are in place to ensure standards compliance and delivery of operational objectives.

Progress tracking action plans, efficiency initiatives and Value for Money programmes
Covalent consolidates in one place all corporate and departmental action plans, service improvement programmes, and partnership projects and progress tracks them against due date with colour coding and powerful milestone management.

Conduct self-assessments against all compliance frameworks
Covalent maintains a full set of NHS compliance frameworks from the Care Quality Commission, Department of Health, NICE and other regulators (including World Class Commissioning, Use of Resources and Core Standards). Self-score to highlight areas requiring remedial action. Upload supporting evidence, and link all related elements of performance to meet regulatory requirements.

Minimise strategic and operational risks
Covalent consolidates all strategic and operational risk registers in a tree hierarchy, with traffic-lighting based on likelihood and impact, linked to mitigation plans. Ensure all parts of the Trust are 'risk aware' and alert them to changes in risk status.

Manage strategy execution
Actively manage deployment of limited resources in achieving corporate and departmental objectives within the Trust, as well as demonstrating progress with delivery of priority local outcomes. Progress track relevant PIs, actions and risks with Strategy Maps and Scorecards.

Improve employee performance management methods
Manage competency frameworks, 360 degree feedback and goal alignment. Obtain a cross-organisational assessment of staff performance and skill gaps. Track personal development plans (PDPs) for every employee.