Covalent for Police Authorities

Covalent Scorecards manages an 'Objective Hierarchy' which cascades from corporate-level, through departments, service units down to personalised scorecards for individual employees if desired. This will support the so-called 'Golden Thread' by reinforcing an approach of translating corporate ambitions and objectives into operational and service priorities that employees can relate to. Current progress can be immediately understood through the use of traffic-lighting that highlights performance above, in line or below expectations.

Covalent provides a very intuitive, visually-rich approach to tracking statutory and local indicators. The software consolidates performance data from various systems, and gives users personalised views specific to their area of interest. Whilst the disciplines and processes for managing financial performance are well established, regular tracking of non-financial performance measures is typically very under-developed.

Action Central provides a very simple project management tool that helps Authorities manage the hundreds of different projects and strategic/ operational initiatives ongoing across the organisation. It consolidates all action plans and improvement projects in one place, and delivers powerful milestone tracking facilities. Colour-coded tree views summarise status of projects and sub-actions based on deadline date. Dependencies between actions can be set up to support critical-path planning.

Risk Central reflects the current status of each Risk in the tree view traffic-lighting, with all supporting information displayed on tabs in the right hand window.

Each Risk is scored on a matrix display using two dimensions - Likelihood of occurrence and Impact - and a total risk rating automatically calculated. The matrix is split into 3 threshold zones (red/amber/green) and the risk positioned based on its rating on both dimensions.