Housing Association customers
Covalent has all the usual features - loaded with Housing Corporation PIs and other statutory data, traffic lighting, dashboards, trend graphing, exception reporting, triggers and alerts, customised views of performance results - with a few bells and whistles of its own. Uniquely Covalent also delivers extensive Action and Improvement Programme management capabilities.
But the thing we hear most often is that Covalent does many complex and involved things but in a very simple way.
West Devon Homes
West Devon Homes was formed from the transfer of the housing stock out of West Devon Borough Council. An enthusiastic early adopter of Covalent to manage performance, WDH has purchased a site licence to roll the software out widely across the organisation.
Jean Peters, Chief Executive Officer, explains, "For the first time, we are able to view key aspects of our strategy and operations in one place, with remarkable ease. This ready 'window' on performance informs our Senior Staff group meetings, and has enhanced our reporting processes, saving Managers' time and creating reports that have an immediate visual impact. Covalent has created a more focussed performance orientated approach to the way we work. The implementation has highlighted to everyone in the organisation that they have an important role to play in reaching targets, completing actions and managing risks."
case study
Knowsley Housing Trust
Knowsley Housing Trust provide over 15,000 homes, primarily within the Borough of Knowsley on Merseyside. They offer a range of housing stock which includes; houses, bungalows, sheltered housing schemes, as well as low rise and multi-storey accommodation.
case study
Johnnie Johnson Housing
'Before Covalent, each department had their own performance monitoring methods, all of which differed considerably and were not easy to tie up and made reporting difficult. We needed a way to consolidate and manage all elements of performance in one place and a mechanism to create a corporate dashboard to communicate our key PIs and action plans to the rest of the organisation. Covalent proved the ideal solution.'
case study
Ekaya Homes
London-based Ekaya Homes are a small, specialist HA who bought Covalent to help them manage the performance reporting cycle. We have also integrated with the back- end Housing and Finance systems supplied by SDM Housing.