More effective strategy execution

North East Lincolnshire Care Trust Plus
"Overall, we are very impressed with Covalent. The software is enabling us to organise and manage our performance data more strategically and we are already seeing the management benefits of systematically organising performance data, gap analysis and evidence gathering across the Trust. We are using Covalent to manage our new overarching strategic plan as well as lower level actions. It also underpins our monthly performance clinics led by the Chief Executive and directors, looking at performance and service improvement from a commissioner perspective."

West Devon Homes
"For the first time, we are able to view key aspects of our strategy and operations in one place, with remarkable ease. This ready 'window' on performance informs our Senior Staff group meetings, saving managers time and producing reports that have an immediate visual impact. Covalent has created a more focused performance orientated approach to the way we work. The software reinforces to everyone in the organisation that they have an important role to play in reaching targets, completing actions and managing risks."

City of Orlando
"We initially purchased Covalent as a tool to track implementation of the City's Strategic Plan, a concept that was new and uncharted territory for us. Covalent has allowed us to overcome huge challenges in executing this plan, build employees trust and to redirect efforts on improving our Performance Management system. Covalent helps us progress track achievement of our plan in a three level hierarchy: Strategic Focus Areas (SFAs), Initiatives and Goals. We have developed a number of performance indicators that are aligned to each goal; this allows managers and supervisors, at all organizational levels, to monitor and control their work processes. Covalent has also streamlined the management of the 13 Departmental Scorecards, which organise performance information in a Balanced Scorecard format across five perspectives. Using the Covalent 'Status' overlay provides a traffic-lighted overview of each department's performance along with achievement on each of the scorecard perspectives."