Continuous Software upgrades
A major reason for Covalent's success is our commitment to continually developing and enhancing the product in line with customer suggestions and ideas for improvement.
Covalent Version 1.0 launched in the Councils market end September 2003 and delivered a wide range of functionality covering performance indicators, actions tracking and reporting. In line with our continuous improvement agenda, we have introduced successively more feature-rich versions, that also cater for other public sector markets and that has significantly expanded core product functionality.
A new version of Covalent is released every quarter with additional features, usability enhancements, performance improvements and at least one new module a year. You are provided with all these new versions automatically as part of your annual subscription service.
- Introduction to Covalent CPM
- Take a product tour
- Covalent "Concepts tour"
- Request a web demo
- Contact Us
Please click below to view the modules within the Covalent CPM Performance Management suite >>>
With limited consistent information on how we were delivering our services to them we had a challenging role to say the least. Although there were basic processes in place and we collected the statutory PIs along with selected local indicators, there were no standard procedures for monitoring and reporting on Performance and no measured way of being able to compare data in a meaningful and consistent format. Only fragmented information was available and action and risk planning was done by each department in an inconsistent manner, making it time consuming and complicated to produce overall corporate performance information. Fortunately we had the budget to implement a PM software solution, and even though some managers in the organisation were initially wary of expenditure it what was perceived to be an "IT project", the results and changed reactions speak for themselves.