Covalent Performance Management Software - Thorough Training

Thorough Training

Principle #1: Blended Learning

Covalent's programme of Training options for users of our software is underpinned by the so-called "Blended" Learning approach, by which we mean two things:

  1. A combination of traditional instructor-led classroom training with electronic & online learning delivered through a mix of media (help documents, lesson plans, electronic tutorials etc).
  2. Self-paced (where the trainee works through the material at a time and pace to suit them) and Facilitated (our trainer guides users through the training lessons).

We believe that our Blended Training approach delivers a number of important benefits to customers:

  • Lower cost than 100% face-to-face training
  • Greater convenience and flexibility for users who can do some of the training at their own pace, at a time that suits them best
  • Broader application to different learning styles and capabilities

Principle #2: Learning is Workbook-based

All Covalent training materials are structured into "Learning Workbooks" that guide trainees through a logical process of Read it, View it, Do it & Test yourself.

Read It View It Do It Test Yourself
Read reference & supporting "help" materials such as "Getting Started" & the "Howdy" series (How Do I?) Electronic Tutorials (online or CD) take you through each lesson screen-by-screen Work through the training with step-by-step Lessons on your live Training Covalent site Interactive electronic quizzes to test understanding of each topic's material

Principle #3: Customised Lesson Plans

Covalent CPM is a comprehensive product that comprises a number of individual modules - Core, Actions, PIs, Risks, Models - which customers purchase in different combinations. Additionally customers typically have a number of different user types, from Site Administrators through to Data Input users, and many variants in between.
We have put in place a menu of training lesson options that we then customise to suit each customer's particular requirements.

Training Programme Options
1 Site administrator Training Mandatory for all customers, provides full coverage of all Covalent functionality in a three-phase programme
2 "Train-the-Trainer" Training Full range of Covalent training materials for customers who want to deliver their own end-user training
3 End-user Training Series of training session combining different lesson plans for end-users

Read what customers think of the Training Covalent offers

Email:
  1. Introduction to Covalent CPM
  2. Take a product tour
  3. Covalent "Concepts tour"
  4. Request a web demo
  5. Contact Us

Please click below to view the modules within the Covalent CPM Performance Management suite >>>

Covalent KPIs Tracking Covalent Action Plans Covalent Risk Management Covalent Models for Self-Assesments & Inspections Covalent Complaints Management

Like many organisations we find ourselves inundated with multiple action logs, performance indicators and risk registers. We wanted the ability to link all of these together in one performance management system. Covalent enables us to do this. It allows us to track, monitor and update the various improvement models we are working towards which helps the Trust meet the requirements of our regulators. It also enables us to turn our corporate plan into reality, giving staff a clear understanding of their contribution on the performance and improvement of services we provide.
— Scott Amos, Head of Performance & Improvement, Halton Housing Trust