Customer training
Covalent offers customised and tailored training solutions to meet customers training requirements:
- System Administrator training
- Occasional Users (data inputters)
- Managers/Senior Managers
- Members/Portfolio owners/Partners
Trainer/Account Manager: Tricia White
“I trained our first Members on Covalent yesterday and the response was extremely positive. They found the system easy to use and it only took an hour (including questions) to show them how to find out what they want. They all went away keen to find out which officers weren't putting comments against their data! They want to help increase the usage of the system! Thanks to Covalent for sending me the training plan and presentation.”
Rachel Glendinning, Performance Manager - Harrogate Borough Council
“Very helpful”
System Administrator - Chichester DC
“Good clear instructions”
System Administrator - Pendle DC
“Very good and patient trainer”
System Administrator - Pendle DC
“Excellent trainer”
System Administrator - Knowsley HA
“Well delivered and informative”
System Administrator - Copeland BC
“The training was excellent”
System Administrator - Copeland BC
“Trainer very good, knew his stuff”
End user - Chiltern DC
“Easy to understand and extremely patient trainer!”
End user - Allerdale BC
“Relaxed, friendly & very comprehensive”
End user - North Dorset DC
“Allowed to ask questions”
System Administrator - Chichester DC
We have a range of training resources to enable users to quickly climb that learning curve:
- 'Getting started with Covalent' document
- Dedicated training site
- Training Lessons (to use on the training site)
- Howdys - The full range of 'How do I...?' guides
- Online tutorials (some are interactive with a show me, let me try option)
- Handouts
- Comprehensive online help system