Customers
100% of Covalent customers surveyed* agree that...
“Covalent Software is an approachable company clearly focussed on excellent customer service.”
“Post-implementation customer support is a Covalent strength.”
And 100% of customers said they would recommend the software to other organisations.
*Based on our last two annual customer satisfaction surveys, with responses from 54 customers
A typical comment...
“[Yes I would recommend Covalent to others] because it is designed for public sector and will help improve your performance and consequently your Inspection rating.”
Harrogate Borough Council
“Covalent is now an intrinsic and essential part of everything we do on a day-to-day basis, whether it is monitoring our actions and current status of PIs, reviewing corporate priorities or producing flexible and clear reports for our senior officers and members and satisfying the requirements of the Audit Commission.”
Rachel Glendinning, Performance Manager
case study
West Devon Homes
“Covalent has created a more focussed performance orientated approach to the way we work. The implementation has highlighted to everyone in the organisation that they have an important role to play in reaching targets, completing actions and managing risks.”
Jean Peters, West Devon Homes Chief Executive Officer
case study
Renfrewshire Council
“There were many reasons for choosing Covalent, including its ease of use and the fact that it is easy to install. We purchased a site licence which meant we had complete freedom to spread Covalent and implement it throughout the organisation. Everyone who uses it is impressed by its visual appeal, and the fact that many people can be involved in populating the system has brought together a community of 'performance experts' across the Council.”
Tony McEwan, Policy Officer
case study