Are you and your partners ready for Comprehensive Area Assessment?

Comprehensive Area Assessment (CAA) framework will be ‘alive and kicking’ from 2009. Are you ready for your assessment? Are your partners ready for it? Do you have joint information sharing and performance management systems in place that demonstrate you are collectively making a difference?

What is CAA?

CAA is the first holistic independent assessment of the prospects of an area and the quality of life for people living there. It will put the experience of the citizens – people who use services and the local taxpayers – at the centre of the assessment framework. It will have a particular focus on those whose circumstances make them vulnerable. Reducing inequalities and discriminatory outcomes for all members of the community is central to CAA.

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Our consultants have been on many sides of inspection – receiving it as part of organisations being inspected, supporting organisations through it as consultants and also being the inspector on behalf of the Audit Commission during their past inspector careers.

Our experts in performance management have worked at both at a strategic and operational level. You may want to commission this project jointly with your key partners, or test out your own frameworks to see if they meet the challenge.

Ring the Account Management Team now for an informal discussion 01823 323239 or email am@covalentsoftware.com

This focus on outcomes means that the assessment will concentrate on how councils, health bodies, police forces, fire and rescue authorities and other organisations, including the housing and voluntary sectors work together to make a difference in the local community.

So what does this mean in practice?

The Audit Commission will assess the area, based on the new National Indicator set, look at performance against the targets set in partnership within the Local Area Agreement (LAA), your local priorities and your customer satisfaction results. Value for money will also be assessed through a Use of Resources and Managing Performance Assessment.

Shared information, joint target setting, pooled resources (people and money), shared use of assets, and co-ordinated performance reporting are just some of the practices that should be seen under CAA.

Covalent, in partnership with YCChange Consultants, can provide you with the support you need for all your CAA preparations.

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The implementation process was very straightforward, and users found the system particularly easy in practice because Covalent uses public sector terminology and is not commercially-oriented.
— Tim Ray, Principal Policy & Performance Officer, Lichfield District Council